Open Science Research Excellence

Open Science Index

Commenced in January 2007 Frequency: Monthly Edition: International Publications Count: 29912


Select areas to restrict search in scientific publication database:
10010229
Impact of Safety and Quality Considerations of Housing Clients on the Construction Firms’ Intention to Adopt Quality Function Deployment: A Case of Construction Sector
Authors:
Abstract:
The current study intends to examine the safety and quality considerations of clients of housing projects and their impact on the adoption of Quality Function Deployment (QFD) by the construction firm. Mixed method research technique has been used to collect and analyze the data wherein a survey was conducted to collect the data from 220 clients of housing projects in Saudi Arabia. Then, the telephonic and Skype interviews were conducted to collect data of 15 professionals working in the top ten real estate companies of Saudi Arabia. Data were analyzed by using partial least square (PLS) and thematic analysis techniques. Findings reveal that today’s customer prioritizes the safety and quality requirements of their houses and as a result, construction firms adopt QFD to address the needs of customers. The findings are of great importance for the clients of housing projects as well as for the construction firms as they could apply QFD in housing projects to address the safety and quality concerns of their clients.
Digital Object Identifier (DOI):

References:

[1] Maurice, P., Lavoie, M., Chapdelaine, A., & Bonneau, H. B. (1997). Safety and safety promotion: conceptual and operational aspects. Chronic Diseases and Injuries in Canada, 18(4), 179.
[2] Keall, M., Baker, M. G., Howden-Chapman, P., Cunningham, M., & Ormandy, D. (2010). Assessing housing quality and its impact on health, safety and sustainability. Journal of Epidemiology & Community Health, jech. 2009.100701.
[3] Meir, I. A., Garb, Y., Jiao, D., & Cicelsky, A. (2009). Post-occupancy evaluation: An inevitable step toward sustainability. Advances in building energy research, 3(1), 189-219.
[4] Zeiler, W., & Boxem, G. (2008). Sustainable schools better than traditional schools?
[5] Kaitilla, S. (1993). Satisfaction with public housing in Papua New Guinea: the case of West Taraka housing scheme. Environment and Behavior, 25(3), 514-545.
[6] Cohen, L. C., Lou. (1995). Quality function deployment: how to make QFD work for you.
[7] Nijssen, E. J., & Frambach, R. T. (2000). Determinants of the adoption of new product development tools by industrial firms. Industrial Marketing Management, 29(2), 121-131.
[8] Chan, L. K., & Wu, M. L. (2002). Quality function deployment: A literature review. European Journal of Operational Research, 143(3), 463-497.
[9] Delgado-Hernández, D., Benites-Thomas, A., & Aspinwall, E. M. (2007b). New product development empirical studies in the UK. International Journal of Product Development, 4(5), 413-441.
[10] Pheng, L. S., & Yeap, L. (2001). Quality function deployment in design/build projects. Journal of Architectural Engineering, 7(2), 30-39.
[11] Shino, J., & Nishihara, R. (1990). Quality development in the construction industry (pp. 263-297): Productivity Press, Portland, Oreg.
[12] Oswald, T. H., & Burati, J. (1993). Adaptation of quality function deployment to engineering and construction project development (Vol. 97): DIANE Publishing.
[13] Fahad M. Alturk, A. K. (2017). The Saudi Economy in 2017. Retrieved from http://www.jadwa.com/en
[14] Secretary, U. S. D. o. H. a. U. D. Housing-Related Health and Safety Hazard Assessment. USA
[15] Jacobs, D. (2011). Housing-related health hazards: Assessment and remediation.
[16] Welander, G., Svanström, L., & Ekman, R. (2000). Safety promotion: an introduction: Citeseer.
[17] Rezapur-Shahkolai, F., Afshari, M., Moghimbeigi, A., & Hazavehei, S. M. M. (2017). Home-related injuries among under-five-year children and mothers' care regarding injury prevention in rural areas. International journal of injury control and safety promotion, 24(3), 354-362.
[18] Zhou, K. Z., Brown, J. R., & Dev, C. S. (2009). Market orientation, competitive advantage, and performance: A demand-based perspective. Journal of business research, 62(11), 1063-1070.
[19] Bwalya, K. J. (2012). Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks: Adoption, E-Participation, and Legal Frameworks: IGI Global.
[20] Herhausen, D. (2011). Understanding proactive customer orientation: construct development and managerial implications: Springer Science & Business Media.
[21] Dodd, A. M. (1997). Quality Function Deployment: A Method for Improving Contract Specifications in the US Corps of Engineers.
[22] Guinta, L. R., & Praizler, N. C. (1993). The QFD book: The team approach to solving problems and satisfying customers through quality function deployment: Amacom.
[23] Bhardwaj, J. (2010). Application of quality function deployment in product development. Germany: LAP Lambert Academic Publishing AG & Co KG.
[24] Akao, Y. (1990). Quality Function Deployment, Integrating Customer Requirements into Product Design.
[25] Delgado‐Hernandez, D. J., Bampton, K. E., & Aspinwall, E. (2007b). Quality function deployment in construction. Construction Management and Economics, 25(6), 597-609.
[26] Mallon, J. C., & Mulligan, D. E. (1993). Quality function deployment-a system for meeting customers' needs. Journal of Construction Engineering and Management, 119(3), 516-531.
[27] Furusaka, S., Taira, T., & Aoki, Y. (2000). Application of revised quality function development to building construction project. Construction Information Technology.
[28] Yang, Y. Q., Wang, S. Q., Dulaimi, M., & Low, S. P. (2003). A fuzzy quality function deployment system for buildable design decision-makings.Automation in construction, 12(4), 381-393.
[29] Dikmen, I., Birgonul, M. T., & Kiziltas, S. (2005). Strategic use of quality function deployment (QFD) in the construction industry. Building and environment, 40(2), 245-255.
[30] Wang, S. Y. (2010). Constructing the complete linguistic-based and gap-oriented quality function deployment. Expert Systems with Applications,37(2), 908-912.
[31] John, R., Smith, A., Chotipanich, S., & Pitt, M. (2014). Awareness and effectiveness of quality function deployment (QFD) in design and build projects in Nigeria. Journal of Facilities Management, 12(1), 72-88.
[32] Wee, T. P. Y., Aurisicchio, M., & Starzyk, I. (2017). The application of quality functional deployment to modular offsite construction products. Paper presented at the DS 87-4 Proceedings of the 21st International Conference on Engineering Design (ICED 17) Vol 4: Design Methods and Tools, Vancouver, Canada, 21-25.08. 2017.
[33] Saunders, M. N. (2012). Choosing research participants. Qualitative organizational research: Core methods and current challenges, 35-52.
[34] Fiaz, S. (2016). Top 10 Real Estate Companies Of Saudi Arabia In 2016. Retrieved from https://www.mysaudijobs.com/blog/top-10-real-estate-companies-saudi-arabia-2016/
[35] Patton, M. Q. (2001). Qualitative evaluation and research methods: SAGE Publications, inc.
[36] Ibem, E. O., Opoko, A. P., Adeboye, A. B., & Amole, D. (2013). Performance evaluation of residential buildings in public housing estates in Ogun State, Nigeria: Users' satisfaction perspective. Frontiers of Architectural Research, 2(2), 178-190.
[37] Abdul-Rahman, H., Kwan, C., & Woods, P. C. (1999). Quality function deployment in construction design: application in low-cost housing design. International Journal of Quality & Reliability Management, 16(6), 591-605.
[38] Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Strategic management journal, 195-204.
[39] Bryman, A., & Allen, T. (2011). Education Research Methods: Oxford University Press.
[40] Nunnally, J., & Bernstein, I. (1967). Berge JMt Psychometric theory: McGraw-Hill, New York.
[41] Bagozzi, R. P. (1980). Causal models in marketing: Wiley.
[42] Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50.
[43] Tan, Y., Shen, L., & Langston, C. (2011). Competition environment, strategy, and performance in the Hong Kong construction industry. Journal of Construction Engineering and Management, 138(3), 352-360.
[44] Dreschler, M. (2009). Fair competition: How to apply the ‘Economically Most Advantageous Tender’(EMAT) award mechanism in the Dutch construction industry. TU Delft, Delft University of Technology.
[45] Hussain, S., Zhu, F., Ali, Z., Aslam, H. D., & Hussain, A. (2018). Critical Delaying Factors: Public Sector Building Projects in Gilgit-Baltistan, Pakistan. Buildings, 8(1), 6.
[46] Cudney, E. A., & Gillis, W. L. (2016). Quality Function Deployment Implementation in Construction: A Systematic Literature Review. Frontiers of Engineering Management, 3(3), 224-230.
[47] Arditi, D., & Lee, D.-E. (2003). Assessing the corporate service quality performance of design-build contractors using quality function deployment. Construction Management & Economics, 21(2), 175-185.
Vol:13 No:08 2019Vol:13 No:07 2019Vol:13 No:06 2019Vol:13 No:05 2019Vol:13 No:04 2019Vol:13 No:03 2019Vol:13 No:02 2019Vol:13 No:01 2019
Vol:12 No:12 2018Vol:12 No:11 2018Vol:12 No:10 2018Vol:12 No:09 2018Vol:12 No:08 2018Vol:12 No:07 2018Vol:12 No:06 2018Vol:12 No:05 2018Vol:12 No:04 2018Vol:12 No:03 2018Vol:12 No:02 2018Vol:12 No:01 2018
Vol:11 No:12 2017Vol:11 No:11 2017Vol:11 No:10 2017Vol:11 No:09 2017Vol:11 No:08 2017Vol:11 No:07 2017Vol:11 No:06 2017Vol:11 No:05 2017Vol:11 No:04 2017Vol:11 No:03 2017Vol:11 No:02 2017Vol:11 No:01 2017
Vol:10 No:12 2016Vol:10 No:11 2016Vol:10 No:10 2016Vol:10 No:09 2016Vol:10 No:08 2016Vol:10 No:07 2016Vol:10 No:06 2016Vol:10 No:05 2016Vol:10 No:04 2016Vol:10 No:03 2016Vol:10 No:02 2016Vol:10 No:01 2016
Vol:9 No:12 2015Vol:9 No:11 2015Vol:9 No:10 2015Vol:9 No:09 2015Vol:9 No:08 2015Vol:9 No:07 2015Vol:9 No:06 2015Vol:9 No:05 2015Vol:9 No:04 2015Vol:9 No:03 2015Vol:9 No:02 2015Vol:9 No:01 2015
Vol:8 No:12 2014Vol:8 No:11 2014Vol:8 No:10 2014Vol:8 No:09 2014Vol:8 No:08 2014Vol:8 No:07 2014Vol:8 No:06 2014Vol:8 No:05 2014Vol:8 No:04 2014Vol:8 No:03 2014Vol:8 No:02 2014Vol:8 No:01 2014
Vol:7 No:12 2013Vol:7 No:11 2013Vol:7 No:10 2013Vol:7 No:09 2013Vol:7 No:08 2013Vol:7 No:07 2013Vol:7 No:06 2013Vol:7 No:05 2013Vol:7 No:04 2013Vol:7 No:03 2013Vol:7 No:02 2013Vol:7 No:01 2013
Vol:6 No:12 2012Vol:6 No:11 2012Vol:6 No:10 2012Vol:6 No:09 2012Vol:6 No:08 2012Vol:6 No:07 2012Vol:6 No:06 2012Vol:6 No:05 2012Vol:6 No:04 2012Vol:6 No:03 2012Vol:6 No:02 2012Vol:6 No:01 2012
Vol:5 No:12 2011Vol:5 No:11 2011Vol:5 No:10 2011Vol:5 No:09 2011Vol:5 No:08 2011Vol:5 No:07 2011Vol:5 No:06 2011Vol:5 No:05 2011Vol:5 No:04 2011Vol:5 No:03 2011Vol:5 No:02 2011Vol:5 No:01 2011
Vol:4 No:12 2010Vol:4 No:11 2010Vol:4 No:10 2010Vol:4 No:09 2010Vol:4 No:08 2010Vol:4 No:07 2010Vol:4 No:06 2010Vol:4 No:05 2010Vol:4 No:04 2010Vol:4 No:03 2010Vol:4 No:02 2010Vol:4 No:01 2010
Vol:3 No:12 2009Vol:3 No:11 2009Vol:3 No:10 2009Vol:3 No:09 2009Vol:3 No:08 2009Vol:3 No:07 2009Vol:3 No:06 2009Vol:3 No:05 2009Vol:3 No:04 2009Vol:3 No:03 2009Vol:3 No:02 2009Vol:3 No:01 2009
Vol:2 No:12 2008Vol:2 No:11 2008Vol:2 No:10 2008Vol:2 No:09 2008Vol:2 No:08 2008Vol:2 No:07 2008Vol:2 No:06 2008Vol:2 No:05 2008Vol:2 No:04 2008Vol:2 No:03 2008Vol:2 No:02 2008Vol:2 No:01 2008
Vol:1 No:12 2007Vol:1 No:11 2007Vol:1 No:10 2007Vol:1 No:09 2007Vol:1 No:08 2007Vol:1 No:07 2007Vol:1 No:06 2007Vol:1 No:05 2007Vol:1 No:04 2007Vol:1 No:03 2007Vol:1 No:02 2007Vol:1 No:01 2007