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Public User Assessment of Malaysia's E-Government Applications
The implementation of electronic government started since the initiation of Multimedia Super Corridor (MSC) by the Malaysia government. The introduction of ICT in the public sector especially e-Government initiatives opens up a new book in the government administration throughout the world. The aim or this paper is to discuss the implementation of e-government in Malaysia, covering the result of public user self assessment on Malaysia's electronic government applications. E-services, e-procurement, Generic Office Environment (GOE), Human Resources Management Information System (HRMIS), Project Monitoring System (PMS), Electronic Labor Exchange (ELX) and e-syariah(religion) were the seven flagship application assessed. The study adopted a crosssectional survey research approach and information system literature were used. The analysis was done for 35 responden in pilot test and there was evidence from public user's perspective to suggest that the e-government applications were generally successful.
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[1] M. Raiz, Nazariah, "E-government in Malaysia," Kuala Lumpur: Pelanduk Publications, 2003.
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[8] K. Maniam, Technology Acceptance for Government Procurement: A Study on e-Perolehan in Malaysia. Unpublished PhD Thesis, University of Malaya, Kuala Lumpur, 2008.
[9] Malaysian Administrative and Manpower Planning Unit (MAMPU) . The Malaysian public sector ICT strategic plan, 2004. Available:
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[15] M. Norshida, " Internal user self-assessment of Malaysia e-govermnet flagship applications in lead implementation agencies," Journal of Electronic Government, 2008, Vol. 2, No. 1.
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