Open Science Research Excellence

Open Science Index

Commenced in January 2007 Frequency: Monthly Edition: International Publications Count: 29609

Select areas to restrict search in scientific publication database:
The Impacts of Local Decision Making on Customisation Process Speed across Distributed Boundaries: A Case Study
Communicating and managing customers’ requirements in software development projects play a vital role in the software development process. While it is difficult to do so locally, it is even more difficult to communicate these requirements over distributed boundaries and to convey them to multiple distribution customers. This paper discusses the communication of multiple distribution customers’ requirements in the context of customised software products. The main purpose is to understand the challenges of communicating and managing customisation requirements across distributed boundaries. We propose a model for Communicating Customisation Requirements of Multi-Clients in a Distributed Domain (CCRD). Thereafter, we evaluate that model by presenting the findings of a case study conducted with a company with customisation projects for 18 distributed customers. Then, we compare the outputs of the real case process and the outputs of the CCRD model using simulation methods. Our conjecture is that the CCRD model can reduce the challenge of communication requirements over distributed organisational boundaries, and the delay in decision making and in the entire customisation process time.
Digital Object Identifier (DOI):


[1] D. Damian and D. Zowghi, “Requirements Engineering challenges in multi-site software development organizations,” Requir. Eng. J., vol. 8, pp. 149–160, 2003.
[2] D. Damian, “Stakeholders in Global Requirements Engineering: from Practice,” IEEE Softw., vol. 24, no. 2, pp. 21–27, 2007.
[3] D. E. Damian, “The study of requirements engineering in global software development: as challenging as important,” in International Workshop on Global Software Development, 2002.
[4] J. R. Jiao and C. Chen, “Customer Requirement Management in Product Development: A Review of Research Issues,” Concurr. Eng. Res. adn Appl., vol. 14, no. 3, pp. 1–25, 2006.
[5] A. M. Qahtani, G. B. Wills, and A. M. Gravell, “Customising software products in distributed software development A model for allocating customisation requirements across organisational boundaries,” in International Conference on Information Society, i-Society 2013, 2013, pp. 92–98.
[6] F. Q. B. da Silva, C. Costa, a. C. C. Franca, and R. Prikladinicki, “Challenges and Solutions in Distributed Software Development Project Management: A Systematic Literature Review,” 2010 5th IEEE Int. Conf. Glob. Softw. Eng., pp. 87–96, Aug. 2010.
[7] M. Jiménez, M. Piattini, and A. Vizcaíno, “Challenges and Improvements in Distributed Software Development: A Systematic Review,” Adv. Softw. Eng., vol. 2009, pp. 1–14, 2009.
[8] D. Damian, S. Marczak, and I. Kwan, “Practice: Requirements Engineering in Global Teams,” in Global Software and IT A Guide to Distributed Development, projects, and OUtsourcing, First Edit., John Wiley & Sons, Inc., 2012, pp. 257–267.
[9] F. Hayat, N. Ehsan, A. Ishaque, S. Ahmed, and E. Mirza, “A methodology to manage the changing requirements of a software project,” 2010 Int. Conf. Comput. Inf. Syst. Ind. Manag. Appl., pp. 319– 322, Oct. 2010.
[10] A. A. Khan, S. Basri, and P. D. D. Dominic, “A propose framework for requirement Change Management in Global Software Development,” 2012 Int. Conf. Comput. Inf. Sci., pp. 944–947, Jun. 2012.
[11] J. D. Herbsleb, A. Mockus, T. A. Finholt, and R. E. Grinter, “An Empirical Study of Global Software Development: Distance and Speed,” pp. 81–90, 2001.
[12] A. Gopal, J. A. Espinosa, S. Gosain, and D. P. Darcy, “Coordination and Performance in Global Software Service Delivery: The Vendor’s Perspective,” vol. 58, no. 4, pp. 772–785, 2011.
[13] J. Espinosa, S. Slaughter, R. Kraut, and J. Herbsleb, “Team Knowledge and Coordination in Geographically Distributed Software Development,” Journal of Management Information Systems, vol. 24. pp. 135–169, 2007.
[14] I. Sommerville, Software Engineering, 6th ed. Essex: Pearson Education Limited, 2001.
[15] K. Sureshchandra and J. Shrinivasavadhani, “Adopting Agile in Distributed Development,” 2008 IEEE Int. Conf. Glob. Softw. Eng., pp. 217–221, Aug. 2008.
[16] K. V. P. Y. S. Gopalakrishnan S., “Offshore model for software development: the infosys experience,” in Proceedings of the ACM SIGCPR Conference, 1996, pp. 392–393.
[17] P. Runeson and M. Höst, “Guidelines for conducting and reporting case study research in software engineering,” Empir. Softw. Eng., vol. 14, no. 2, pp. 131–164, Dec. 2008.
[18] A. M. Law, Simulation Modeling and Analysis, Fourth Edi. New York: McGraw-Hill, 2007.
[19] M. I. Kellner, R. J. Madachy, and D. M. Ra, “Software process simulation modeling: Why? What? How?,” J. Syst. Softw., vol. 46, pp. 91–105, 1999.
[20] T. K. Abdel-Hamid, “The Economics of Software Quality Assurance: A Simulation-Based Case Study,” MIS Q., vol. 12, pp. 395–411, 1988.
[21] S. Setamanit, W. Wakeland, and D. Raffo, “Using Simulation to Evaluate Global Software Development Task Allocation Strategies,” Softw. Process Improv. Pract., vol. 12, no. May, pp. 491–503, 2007.
[22] R. L. Glass, “Modern Programming practices: A Report from industry,” Englewood Cliffs, 1982.
[23] R. Martin and D. Ra, “Application of a hybrid process simulation model to a software development project,” vol. 59, 2001.
[24] K. H. Concannon, K. I. Hunter, and J. M. Tremble, “SIMUL8-Planner simulation-based planning and scheduling,” Proc. 2003 Int. Conf. Mach. Learn. Cybern. (IEEE Cat. No.03EX693), pp. 1488–1493, 2003.
Vol:13 No:05 2019Vol:13 No:04 2019Vol:13 No:03 2019Vol:13 No:02 2019Vol:13 No:01 2019
Vol:12 No:12 2018Vol:12 No:11 2018Vol:12 No:10 2018Vol:12 No:09 2018Vol:12 No:08 2018Vol:12 No:07 2018Vol:12 No:06 2018Vol:12 No:05 2018Vol:12 No:04 2018Vol:12 No:03 2018Vol:12 No:02 2018Vol:12 No:01 2018
Vol:11 No:12 2017Vol:11 No:11 2017Vol:11 No:10 2017Vol:11 No:09 2017Vol:11 No:08 2017Vol:11 No:07 2017Vol:11 No:06 2017Vol:11 No:05 2017Vol:11 No:04 2017Vol:11 No:03 2017Vol:11 No:02 2017Vol:11 No:01 2017
Vol:10 No:12 2016Vol:10 No:11 2016Vol:10 No:10 2016Vol:10 No:09 2016Vol:10 No:08 2016Vol:10 No:07 2016Vol:10 No:06 2016Vol:10 No:05 2016Vol:10 No:04 2016Vol:10 No:03 2016Vol:10 No:02 2016Vol:10 No:01 2016
Vol:9 No:12 2015Vol:9 No:11 2015Vol:9 No:10 2015Vol:9 No:09 2015Vol:9 No:08 2015Vol:9 No:07 2015Vol:9 No:06 2015Vol:9 No:05 2015Vol:9 No:04 2015Vol:9 No:03 2015Vol:9 No:02 2015Vol:9 No:01 2015
Vol:8 No:12 2014Vol:8 No:11 2014Vol:8 No:10 2014Vol:8 No:09 2014Vol:8 No:08 2014Vol:8 No:07 2014Vol:8 No:06 2014Vol:8 No:05 2014Vol:8 No:04 2014Vol:8 No:03 2014Vol:8 No:02 2014Vol:8 No:01 2014
Vol:7 No:12 2013Vol:7 No:11 2013Vol:7 No:10 2013Vol:7 No:09 2013Vol:7 No:08 2013Vol:7 No:07 2013Vol:7 No:06 2013Vol:7 No:05 2013Vol:7 No:04 2013Vol:7 No:03 2013Vol:7 No:02 2013Vol:7 No:01 2013
Vol:6 No:12 2012Vol:6 No:11 2012Vol:6 No:10 2012Vol:6 No:09 2012Vol:6 No:08 2012Vol:6 No:07 2012Vol:6 No:06 2012Vol:6 No:05 2012Vol:6 No:04 2012Vol:6 No:03 2012Vol:6 No:02 2012Vol:6 No:01 2012
Vol:5 No:12 2011Vol:5 No:11 2011Vol:5 No:10 2011Vol:5 No:09 2011Vol:5 No:08 2011Vol:5 No:07 2011Vol:5 No:06 2011Vol:5 No:05 2011Vol:5 No:04 2011Vol:5 No:03 2011Vol:5 No:02 2011Vol:5 No:01 2011
Vol:4 No:12 2010Vol:4 No:11 2010Vol:4 No:10 2010Vol:4 No:09 2010Vol:4 No:08 2010Vol:4 No:07 2010Vol:4 No:06 2010Vol:4 No:05 2010Vol:4 No:04 2010Vol:4 No:03 2010Vol:4 No:02 2010Vol:4 No:01 2010
Vol:3 No:12 2009Vol:3 No:11 2009Vol:3 No:10 2009Vol:3 No:09 2009Vol:3 No:08 2009Vol:3 No:07 2009Vol:3 No:06 2009Vol:3 No:05 2009Vol:3 No:04 2009Vol:3 No:03 2009Vol:3 No:02 2009Vol:3 No:01 2009
Vol:2 No:12 2008Vol:2 No:11 2008Vol:2 No:10 2008Vol:2 No:09 2008Vol:2 No:08 2008Vol:2 No:07 2008Vol:2 No:06 2008Vol:2 No:05 2008Vol:2 No:04 2008Vol:2 No:03 2008Vol:2 No:02 2008Vol:2 No:01 2008
Vol:1 No:12 2007Vol:1 No:11 2007Vol:1 No:10 2007Vol:1 No:09 2007Vol:1 No:08 2007Vol:1 No:07 2007Vol:1 No:06 2007Vol:1 No:05 2007Vol:1 No:04 2007Vol:1 No:03 2007Vol:1 No:02 2007Vol:1 No:01 2007