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The Process of Crisis: Model of Its Development in the Organization
The main aim of this paper is to present a clear and comprehensive picture of the process of a crisis in the organization which will help to better understand its possible developments. For a description of the sequence of individual steps and an indication of their causation and possible variants of the developments, a detailed flow diagram with verbal comment is applied. For simplicity, the process of the crisis is observed in four basic phases called: symptoms of the crisis, diagnosis, action and prevention. The model highlights the complexity of the phenomenon of the crisis and that the various phases of the crisis are interweaving.
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[1] J.K. Akram, “The Indispensable Styles, Characteristics and Skills for Charismatic Leadership in Times of Crisis,” International Journal of Advanced Engineering, Management and Science, vol. 2, no. 5, pp. 363-372, 2016.
[2] B. Antonová, and Š. Zapletalová, “The economic crisis and company management: influences and consequences,” Economics and Management, vol. 17, no. 1, pp. 4-18, 2014.
[3] B. Bazsová, “Use of Attis Software Tool in Education,” in Proc. 10th International Conference Strategic Management and Its Support by Information Systems, Ostrava, 2013, pp. 23-34.
[4] P. Horváthová, and M. Mikušová, “Modern System of Employees´ Renumeration and its Use by Organizations in one of Czech Republic Regions,” World Academy of Science, Engineering and Technology, vol. 73, pp. 950-953, 2011.
[5] P. Macurová, and K. Jurásková, “Analysis of Risks Generated by Suppliers During the Period of Economic Fluctuations,” Amfiteatru Economic, vol. 15, Iss. 33, pp. 27-73, 2013.
[6] A. Miklošík, E. Hvizdova, and Š. Žák, “Knowledge Management as a Significant Determinant of Competitive Advantage Sustainability,” Ekonomický časopis, vol. 60, no. 10, pp. 1041-1058, 2012.
[7] M. Mikušová, “Do Small Organizations Have An Effort To Survive? Survey from Small Czech Organizations,” Ekonomska istraživanja-Economic Research, vol. 26, no. 4, pp. 59-76, 2013.
[8] Mitroff, C. Pearson, and L. Harrington, The Essential Guide to Managing Corporate Crises, Oxford University Press, 1996.
[9] P. Novák, “Well-Educated Manager: Myth or Truth?” in Proc. 26th International Business Information Management Association Conference, Madrid, Spain, 2015, pp. 715-723.
[10] P. Šnapka, and A. Čopíková, “Balanced Scorecard and Compensation,” Business and Economics Research Book Series: International Proceedings of Economics Development and Research, vol. 16, pp. 42-46, 2011.
[11] A. Čopíková, and T. Bartusková, “Performance appraisal as one part of performance management,” World Academy of Science, Engineering and Technology, pp. 1445-1451, 2012.
[12] E. Fragouli, and B. Ibidapo, “Leading in crisis: Leading organizational change and business development,“ International Journal of Information, Business and Management, vol. 7, no. 3, pp. 71-90, 2015.
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