Open Science Research Excellence
@article{(International Science Index):,
  title    = {The Impacts of Local Decision Making on Customisation Process Speed across Distributed Boundaries: A Case Study},
  author    = {A. M. Qahtani and  G. B. Wills and  A. M. Gravell},
  country   = {United Kingdom},
  institution={Southampton University },
  abstract  = {Communicating and managing customers’
requirements in software development projects play a vital role in the
software development process. While it is difficult to do so locally, it
is even more difficult to communicate these requirements over
distributed boundaries and to convey them to multiple distribution
customers. This paper discusses the communication of multiple
distribution customers’ requirements in the context of customised
software products. The main purpose is to understand the challenges
of communicating and managing customisation requirements across
distributed boundaries. We propose a model for Communicating
Customisation Requirements of Multi-Clients in a Distributed
Domain (CCRD). Thereafter, we evaluate that model by presenting
the findings of a case study conducted with a company with
customisation projects for 18 distributed customers. Then, we
compare the outputs of the real case process and the outputs of the
CCRD model using simulation methods. Our conjecture is that the
CCRD model can reduce the challenge of communication
requirements over distributed organisational boundaries, and the
delay in decision making and in the entire customisation process
    journal   = {International Journal of Computer, Electrical, Automation, Control and Information Engineering},  volume    = {9},
  number    = {1},
  year      = {2015},
  pages     = {63 - 68},
  ee        = {},
  url       = {},
  bibsource = {},
  issn      = {eISSN:1307-6892},
  publisher = {World Academy of Science, Engineering and Technology},
  index     = {International Science Index 97, 2015},