Excellence in Research and Innovation for Humanity

International Science Index


Select areas to restrict search in scientific publication database:
10006024
Evaluating Factors Influencing Information Quality in Large Firms
Abstract:
Information quality is a major performance measure for an Enterprise Resource Planning (ERP) system of any firm. This study identifies various critical success factors of information quality. The effect of various critical success factors like project management, reengineering efforts and interdepartmental communications on information quality is analyzed using a multiple regression model. Here quantitative data are collected from respondents from various firms through structured questionnaire for assessment of the information quality, project management, reengineering efforts and interdepartmental communications. The validity and reliability of the data are ensured using techniques like factor analysis, computing of Cronbach’s alpha. This study gives relative importance of each of the critical success factors. The findings suggest that among the various factors influencing information quality careful reengineering efforts are the most influencing factor. This paper gives clear insight to managers and practitioners regarding the relative importance of critical success factors influencing information quality so that they can formulate a strategy at the beginning of ERP system implementation.
Digital Article Identifier (DAI):

References:

[1] Ifinedo, P., Rapp, B., Ifinedo, A., and Sundberg, K., (2010), “Relationship among ERP post implementation constructs: An analysis at the organizational level”, Computers in Human Behaviour, Vol.26, pp.1136-1148.
[2] DeLone, W. H., and McLean, E.R. (1992), “Information systems success: The quest for the dependent variable”, Information Systems Research, Vol.3, No. 1, pp.60-95.
[3] Zhang, Z., Lee, M.K.O., Huang, P., Zhang, L., and Huang, X., (2005), “A framework of ERP systems implementation Success in China: An empirical study”, International Journal of Production Economics, Vol. 98, pp.56-80.
[4] Chien, S.W., and Tsaur, S.M., (2007), “Investigating the success of ERP systems: Case studies in three Taiwanese high-tech industries”, Computers in Industry, Vol.58, pp.783–793.
[5] Tsai, W.H., Lee, P.L., Shen, Y.S., and Lin, H.L., (2012), “A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning success”, Information & Management, Volume 49, No.1, pp.36-46.
[6] Bradford, M., and Florin, J., (2003), "Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems ", International Journal of Accounting Information Systems, Vol.4, pp.205-225.
[7] Umble, E.J., Haft, R. R., and Umble, M.M., (2003), "Enterprise Resource Planning: Implementation procedures and critical success factors", European Journal of Operational Research, Vol.146, pp.241-257.
[8] Altuwaijri, M.M., and Khorsheed, M.S., (2012), “InnoDiff: A project –based model for successful IT innovation diffusion”, International Journal of Project Management, Vol.30, pp.37-47.
[9] Ngai, E.W.T., Law, C.C.H., and Wat, F.K.T., (2008), "Examining the critical success factors in the adoption of enterprise resource planning", Computers in Industry, Vol.59, pp.548-564.
[10] Bradley, J., (2008), "Management based critical success factors in the implementation of enterprise resource planning systems", International Journal of Accounting Information Systems, Vol. 9, pp.175-200.
[11] Law, C.C.H., Chen, C.C., and Wu, B. J. P., (2010),"Managing the full ERP life-cycle: Considerations of maintenance and support requirements and IT governance practice as integral elements of the formula for successful ERP adoption", Computers in Industry, Vol.61, pp.297-308.
[12] Koh, S., Gunasekaran, A., and Goodman, T., (2011), "Drivers, barriers and critical success factors for ERPII implementation in Supply chains: A critical analysis”, Journal of Strategic Information Systems, Vol.20, pp.385-402.
[13] Ehie, I. C., and Madsen, M., (2005), "Identifying critical issues in enterprise resource planning (ERP) implementation", Computers in Industry, Vol.56, pp.545-557.
[14] Velcu, O., (2010), “Strategic alignment of ERP implementation stages: An empirical investigation”, Information and Management, Vol.47, pp. 158-166
[15] King, S.F., and Burgess, T. F., (2006), "Beyond critical success factors: A dynamic model of enterprise system innovation", International Journal of Information Management, Vol.26, pp.59-69.
[16] Curko, K., Stepanic, D., and Varga, M., (2012), "Strategic & tactical success factors in ERP system implementation", International Journal of Computers, Vol.6, No.4, pp.206-214.
[17] Garcia-Sanchez, N., and Perez-Bernel, L., (2007), "Determination of Critical Success Factors in implementing an ERP system: A field study in Mexican Enterprises”, Information Technology for Development, Vol.13, No.3, pp.293-309.
[18] Savage A., Callaghan J., Dang, Li., and Sun, Y., (2010), “Operating performance in the wake of ERP implementation: Triangulating results for Chinese manufacturing companies”, Discussion paper series, 2010-03, McColl School of Business, Queens University of Charlotte.
[19] Love, P., and Gunasekaran, A., (1997), “Process Engineering: A review of enablers", International Journal of Production Economics, Vol.50, pp.183-197.
[20] Gunasekaran, A., and Nath, B., (1997), “The role of information technology in business processes reengineering”, International Journal of Production Economics, Vol.50, pp.91-104.
[21] Mandal, P., and Gunasekaran, A., (2002), “Application of SAP R/3 in on-line inventory control”, International Journal of Production Economics, Vol.75, pp.47-55.
[22] Santamaria-Sanchez, L., Nunez Nickel, M., and Gago-Rodriguez, S., (2010), “The role played by interdependences in ERP implementations: An empirical analysis of critical factors that minimize elapsed time”, Information and Management, Vol.47, No.2, pp.87-95.
[23] Nelson, R. R., Todd, P. A., and Wixom, B. H. (2005), “Antecedents of Information and System Quality: An Empirical Examination Within the Context of Data Warehousing”, Journal of Management Information Systems, Vol.21, No.4, pp.199-235.
[24] Deng, X.,and Chi L.,(2012-13), “Understanding Post adoptive Behaviors in Information Systems Use: A Longitudinal Analysis of System Use Problems in the Business Intelligence Context, Journal of Management Information Systems ,Vol.29,No.3,pp.291-325.
[25] Constantinides, P., Chiasson, M.W., and Introna, L.D. (2012), “The Ends of Information Systems Research: A Pragmatic Framework”, MIS Quarterly, Vol.36, pp.1-19.
[26] Hammer,M., Champy.J., (1993), Reengineering the Corporation: A Manifesto for Business Revolution., Harper Collins, London.
[27] Ifinedo, P., (2011), “Examining the influences of external expertise and in-house computer/IT knowledge on ERP system success”, The Journal of Systems and Software, Vol.84, pp. 2065-2078.
[28] Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., and Tatham, R.L., (2007). Multivariate Data Analysis. Sixth edition, Pearson Education, New Delhi.
[29] Quattrone, P., and Hopper, T., (2006), “What is IT? SAP, accounting, and visibility in a multinational organisation”, Information and Organization, Vol. 16, pp.212-250.
[30] Motwani, J., Subramanian, R., and Gopalakrishna, P., (2005), “Critical factors for successful ERP implementation: Exploratory findings from four case studies”, Computers in Industry, Vol.56, pp.529-544.
[31] Gattiker, T., and Goodhue, D., (2004), "Understanding the local- level costs and benefits of ERP through organizational information processing theory", Information and Management, Vol.41, pp.431-443.
[32] Bhatti, T., (2005), "Critical Success factors for the implementation of Enterprise Resource Planning (ERP): empirical validation", paper presented at the second international conference on Innovation in Information Technology (IIT'05), pp.1-10.
[33] Finney, S., and Corbett, M., (2007), “ERP implementation a compilation and analysis of critical success factors”, Business Process Management, Vol.13, No.3, pp.329-347.
[34] Yahaya, Y., and Gunasekaran, A., and Canglin, W., (2006), "Implementation of Enterprise Resource Planning in China", Technovation, Vol.26, pp.1324-1336.
Vol:11 No:11 2017Vol:11 No:10 2017Vol:11 No:09 2017Vol:11 No:08 2017Vol:11 No:07 2017Vol:11 No:06 2017Vol:11 No:05 2017Vol:11 No:04 2017Vol:11 No:03 2017Vol:11 No:02 2017Vol:11 No:01 2017
Vol:10 No:12 2016Vol:10 No:11 2016Vol:10 No:10 2016Vol:10 No:09 2016Vol:10 No:08 2016Vol:10 No:07 2016Vol:10 No:06 2016Vol:10 No:05 2016Vol:10 No:04 2016Vol:10 No:03 2016Vol:10 No:02 2016Vol:10 No:01 2016
Vol:9 No:12 2015Vol:9 No:11 2015Vol:9 No:10 2015Vol:9 No:09 2015Vol:9 No:08 2015Vol:9 No:07 2015Vol:9 No:06 2015Vol:9 No:05 2015Vol:9 No:04 2015Vol:9 No:03 2015Vol:9 No:02 2015Vol:9 No:01 2015
Vol:8 No:12 2014Vol:8 No:11 2014Vol:8 No:10 2014Vol:8 No:09 2014Vol:8 No:08 2014Vol:8 No:07 2014Vol:8 No:06 2014Vol:8 No:05 2014Vol:8 No:04 2014Vol:8 No:03 2014Vol:8 No:02 2014Vol:8 No:01 2014
Vol:7 No:12 2013Vol:7 No:11 2013Vol:7 No:10 2013Vol:7 No:09 2013Vol:7 No:08 2013Vol:7 No:07 2013Vol:7 No:06 2013Vol:7 No:05 2013Vol:7 No:04 2013Vol:7 No:03 2013Vol:7 No:02 2013Vol:7 No:01 2013
Vol:6 No:12 2012Vol:6 No:11 2012Vol:6 No:10 2012Vol:6 No:09 2012Vol:6 No:08 2012Vol:6 No:07 2012Vol:6 No:06 2012Vol:6 No:05 2012Vol:6 No:04 2012Vol:6 No:03 2012Vol:6 No:02 2012Vol:6 No:01 2012
Vol:5 No:12 2011Vol:5 No:11 2011Vol:5 No:10 2011Vol:5 No:09 2011Vol:5 No:08 2011Vol:5 No:07 2011Vol:5 No:06 2011Vol:5 No:05 2011Vol:5 No:04 2011Vol:5 No:03 2011Vol:5 No:02 2011Vol:5 No:01 2011
Vol:4 No:12 2010Vol:4 No:11 2010Vol:4 No:10 2010Vol:4 No:09 2010Vol:4 No:08 2010Vol:4 No:07 2010Vol:4 No:06 2010Vol:4 No:05 2010Vol:4 No:04 2010Vol:4 No:03 2010Vol:4 No:02 2010Vol:4 No:01 2010
Vol:3 No:12 2009Vol:3 No:11 2009Vol:3 No:10 2009Vol:3 No:09 2009Vol:3 No:08 2009Vol:3 No:07 2009Vol:3 No:06 2009Vol:3 No:05 2009Vol:3 No:04 2009Vol:3 No:03 2009Vol:3 No:02 2009Vol:3 No:01 2009
Vol:2 No:12 2008Vol:2 No:11 2008Vol:2 No:10 2008Vol:2 No:09 2008Vol:2 No:08 2008Vol:2 No:07 2008Vol:2 No:06 2008Vol:2 No:05 2008Vol:2 No:04 2008Vol:2 No:03 2008Vol:2 No:02 2008Vol:2 No:01 2008
Vol:1 No:12 2007Vol:1 No:11 2007Vol:1 No:10 2007Vol:1 No:09 2007Vol:1 No:08 2007Vol:1 No:07 2007Vol:1 No:06 2007Vol:1 No:05 2007Vol:1 No:04 2007Vol:1 No:03 2007Vol:1 No:02 2007Vol:1 No:01 2007