The Opinions of Nursing Students Regarding Humanized Care through Volunteer Activities at Boromrajonani College of Nursing, Chonburi
This qualitative study aimed to describe the opinions in relation to humanized care emerging from the volunteer activities of nursing students at Boromarajonani College of Nursing, Chonburi, Thailand. One hundred and twenty-seven second-year nursing students participated in this study. The volunteer activity model was composed of preparation, implementation, and evaluation through a learning log, in which students were encouraged to write their daily activities after completing practical training at the healthcare center. The preparation content included three main categories: service minded, analytical thinking, and client participation. The preparation process took over three days that accumulates up to 20 hours only. The implementation process was held over 10 days, but with a total of 70 hours only, with participants taking part in volunteer work activities at a healthcare center. A learning log was used for evaluation and data were analyzed using content analysis. The findings were as follows. With service minded, there were two subcategories that emerged from volunteer activities, which were service minded towards patients and within themselves. There were three categories under service minded towards patients, which were rapport, compassion, and empathy service behaviors, and there were four categories under service minded within themselves, which were self-esteem, self-value, management potential, and preparedness in providing good healthcare services. In line with analytical thinking, there were two components of analytical thinking, which were analytical skill for their works and analytical thinking for themselves. There were four subcategories under analytical thinking for their works, which were evidence based thinking, real situational thinking, cause analysis thinking, and systematic thinking, respectively. There were four subcategories under analytical thinking for themselves, which were comparative between themselves, towards their clients that leads to the changing of their service behaviors, open-minded thinking, modernized thinking, and verifying both verbal and non-verbal cues. Lastly, there were three categories under participation, which were mutual rapport relationship; reconsidering client’s needs services and providing useful health care information.
 Praboromarajchanok Institute for Health Workforce Development. Manual on the Implementation on Humanized Care. Bangkok: Yutharin Pub. 2013.
 Praboromarajchanok Institute for Health Workforce Development. Strategic Planning. Bangkok: Yutharin Pub. 2011.
 Songsri K. Developing a Network Model: Humanized Health Careamong Nursing Colleges Under the Praboromrajanok Institute, Thaialnd. Journal of Nursing Division, vol. 38, pp. 16-30, Jan-Apr 2011.
 Angkana W., Anuchit W., Tounhahanee W., Wandee S. Clients’ Perspectives on Humanized Care within a Multicultural Context: A case Study of Nongjik District, Pattani Province. Nursing Journal of the Ministry of Public Health, vol 23(3), pp.35-44, Sep-Dec 2013.
 Suphaphon U., Pimpimon V., Sirisuda T., and Somsri S. Humanized Health Care Identity among Graduates of Boromarajonani College of Nursing Phayao. Nursing Journal of the Ministry of Public Health, vol. 25, pp.14-26, Sep-Dec 2015.
 Sukunya S., Areewan O. Experienced of being a Professional Nurse Providing Humanized Care for Patients. Journal of the Royal Thai Army Nurses. Vol.15 (2), pp.289-297, May-Aug 2014.
 Napaporn R., Jinjutha R., Pornpimol P., Somkid T. Application of Psychological Traits Development Program to Assess the Moral Sense in Nursing Practices at Phra Nakhon Si Ayutthaya Hospital Journal of Nursing Division, 37(3), 23-35. 2010.
 Navaporn R., Volunteer for social. Nakornpatom Contemplative Education Center. Mahidol University 2553.
 Sakmongkon C., Jeeraporn C., Nayana P., Patchaneeya C. Effects of the Public Conscious Development Program on Service Mind and Happiness of Nursing Students at Borommarajjonani College of Nursing, Saraburi, Thailand. Journal of Nursing and Education, Vol.5 (2), pp.30-37, May-Aug 2012.
 Kittipron N., Sermsak W, Wittawat D.S. Strategies to Develop Nursing Students identity in Nursing Colleges, Ministry of Public Health. Hatyai Journal, vol 13, pp. 117-132, Jul-Dec 2015.
 Suthanan K., Pakasorn U. Caring for Psychaitric Patients with Humanized Care: Authentic Learning in the Course of Nursing Care of People with Mental Health Problems. Rama Nur J, vol 19(2_, pp.159-167, May-Aug 2013.
 Ruamphorn M., Natpalin N, Aunyapat W, Chayanisa K. Evaluation of Spirit Volunteering Project for Nursing Skills Enhancement among Nursing Student, Borommarajonani Nursing College, Chaing Mai. Nursing Journal, vol.40 (supplement), pp.94-102, Jan 2013.
 Sangdao J., Wilaiwan W., Watcharee A., Ratdawan K., Juree S., Montree M. Outcome of Training Curriculum Development for Village Health Volunteer using Humanized Health Care Concept Case Study: Semi Urban Communities Muang District Khonkaen Province. KKU Journal for Public Health Research, Special Issue, pp.75-82, Nov 2012.