Excellence in Research and Innovation for Humanity

ICSSME 2017 : 19th International Conference on Service Science, Management and Engineering

Lisbon, Portugal
August 17 - 18, 2017

Conference Code: 17PT08ICSSME

Conference Aims and Objectives

The ICSSME 2017: 19th International Conference on Service Science, Management and Engineering aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Service Science, Management and Engineering. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Service Science, Management and Engineering.

Call for Contributions

All honorable authors are kindly encouraged to contribute to and help shape the conference through submissions of their research abstracts, papers and e-posters. Also, high quality research contributions describing original and unpublished results of conceptual, constructive, empirical, experimental, or theoretical work in all areas of Service Science, Management and Engineering are cordially invited for presentation at the conference. The conference solicits contributions of abstracts, papers and e-posters that address themes and topics of the conference, including figures, tables and references of novel research materials.WASET

Federated Conference

Federated conference series is an event that brings together significant number of recurring events; academic conferences, symposia, workshops, special sessions, and plenary talks in the field of science and technology since inception in 1999. Each event may run over any span of time within the conference days.

Conference Proceedings

All submitted conference papers will be blind peer reviewed by three competent reviewers. The peer-reviewed conference proceedings are indexed in the International Science Index (ISI), Google Scholar, Semantic Scholar, Zenedo, OpenAIRE, BASE, WorldCAT, Sherpa/RoMEO, and other index databases. The conference abstracts and proceedings book, CD and certificate of presentation will be distributed to participants at the conference registration desk. Impact Factor Indicators.

Special Journal Issues

ICSSME 2017 has teamed up with the Special Journal Issue on Service Science, Management and Engineering. A number of selected high-impact full text papers will also be considered for the special journal issues. All submitted papers will have the opportunity to be considered for this Special Journal Issue. The paper selection will be carried out during the peer review process as well as at the conference presentation stage. Submitted papers must not be under consideration by any other journal or publication. The final decision for paper selection will be made based on peer review reports by the Guest Editors and the Editor-in-Chief jointly. Selected full-text papers will be published online free of charge.

Conference Sponsor and Exhibitor Opportunities

The Conference offers the opportunity to become a conference sponsor or exhibitor. To participate as a sponsor or exhibitor, please download and complete the Conference Sponsorship Request Form.

Important Dates

Abstracts/Full-Text Paper Submission Deadline   June 25, 2017
Notification of Acceptance/Rejection   June 30, 2017
Final Paper (Camera Ready) Submission & Early Bird Registration Deadline   July 17, 2017
Conference Dates   August 17 - 18, 2017

Important Notes

Please ensure your submission meets the conference's strict guidelines for accepting scholarly papers. Downloadable versions of the check list for Full-Text Papers and Abstract Papers.

Please refer to the Paper Submission GUIDE before submitting your paper.

Selected Conference Papers

1) Adoption and Diffusion of E-Government Services in India: The Impact of User Demographics and Service Quality
Sayantan Khanra, Rojers P. Joseph
2) Social Media as a ‘Service’ for Value Co-Creation by Integrating Sponsoring Companies, Sports Entities and Fans
Harri Jalonen
3) 21st Century Biotechnological Research and Development Advancements for Industrial Development in India
Monisha Isaac
4) Teaching for Change: Instructional Support in a Bilingual Setting
S. J. Hachar
5) An E-Government Implementation Model for Peruvian State Companies Based on COBIT 5.0: Definition and Goals of the Model
M. Bruzza, M. Tupia, F. Rodríguez
6) Research on Load Balancing Technology for Web Service Mobile Host
Yao Lu, Xiuguo Zhang, Zhiying Cao
7) Comparative Study of Conventional and Satellite Based Agriculture Information System
Rafia Hassan, Ali Rizwan, Sadaf Farhan, Bushra Sabir
8) A Review on Cloud Computing and Internet of Things
Sahar S. Tabrizi, Dogan Ibrahim
9) The Importance of Customer Engagement and Service Innovation in Value Co-Creation
Soheila Raeisi, Meng Lingjie
10) Social Business Process Management and Business Process Management Maturity
Dalia Suša Vugec, Vesna Bosilj Vukšić, Ljubica Milanović Glavan
11) Potential of Tourism Logistic Service Business in the Border Areas of Chong Anma, Chong Sa-Ngam, and Chong Jom Checkpoints in Thailand to Increase Competitive Efficiency among the ASEAN Community
Pariwat Somnuek
12) Using Focus Group Method to Identify Citizen Requirements to Saudi Mobile Government Services
S. Alotaibi, D. Roussinov
13) Design and Application of NFC-Based Identity and Access Management in Cloud Services
Shin-Jer Yang, Kai-Tai Yang
14) An Android Geofencing App for Autonomous Remote Switch Control
Jamie Wong, Daisy Sang, Chang-Shyh Peng
15) Optimizing Logistics for Courier Organizations with Considerations of Congestions and Pickups: A Courier Delivery System in Amman as Case Study
Nader A. Al Theeb, Zaid Abu Manneh, Ibrahim Al-Qadi

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