Excellence in Research and Innovation for Humanity

ICSSME 2017 : 19th International Conference on Service Science, Management and Engineering

Lisbon, Portugal
August 17 - 18, 2017

Conference Code: 17PT08ICSSME

Conference Proceedings

All submitted conference papers will be blind peer reviewed by three competent reviewers. The peer-reviewed conference proceedings are indexed in the International Science Index (ISI), Google Scholar, Semantic Scholar, Zenedo, OpenAIRE, BASE, WorldCAT, Sherpa/RoMEO, and other index databases. Impact Factor Indicators.

Special Journal Issues

ICSSME 2017 has teamed up with the Special Journal Issue on Service Science, Management and Engineering. A number of selected high-impact full text papers will also be considered for the special journal issues. All submitted papers will have the opportunity to be considered for this Special Journal Issue. The paper selection will be carried out during the peer review process as well as at the conference presentation stage. Submitted papers must not be under consideration by any other journal or publication. The final decision for paper selection will be made based on peer review reports by the Guest Editors and the Editor-in-Chief jointly. Selected full-text papers will be published online free of charge.

Conference Sponsor and Exhibitor Opportunities

The Conference offers the opportunity to become a conference sponsor or exhibitor. To participate as a sponsor or exhibitor, please download and complete the Conference Sponsorship Request Form.

Important Dates

Abstracts/Full-Text Paper Submission Deadline   June 25, 2017
Notification of Acceptance/Rejection   June 30, 2017
Final Paper (Camera Ready) Submission & Early Bird Registration Deadline   July 17, 2017
Conference Dates   August 17 - 18, 2017

Important Notes

Please ensure your submission meets the conference's strict guidelines for accepting scholarly papers. Downloadable versions of the check list for Full-Text Papers and Abstract Papers.

Please refer to the Paper Submission GUIDE before submitting your paper.

Selected Conference Papers

1) Towards Better Quality in Healthcare and Operations Management: A Developmental Literature Review
Towards Better Quality in Healthcare and Operations Management: A Developmental Literature Review
2) Towards a Security Model against Denial of Service Attacks for SIP Traffic
Arellano Karina, Diego Avila-Pesántez, Leticia Vaca-Cárdenas, Alberto Arellano, Carmen Mantilla
3) A Design for Application of Mobile Agent Technology to MicroService Architecture
Masayuki Higashino, Toshiya Kawato, Takao Kawamura
4) Improvement to Pedestrian Walkway Facilities to Enhance Pedestrian Safety-Initiatives in India
Basavaraj Kabade, K. T. Nagaraja, Swathi Ramanathan, A. Veeraragavan, P. S. Reashma
5) The Difficulties Witnessed by People with Intellectual Disability in Transition to Work in Saudi Arabia
Adel S. Alanazi
6) E-Learning Network Support Services: A Comparative Case Study of Australian and United States Universities
Sayed Hadi Sadeghi
7) MGAUM—Towards a Mobile Government Adoption and Utilization Model: The Case of Saudi Arabia
Mohammed Alonazi, Natalia Beloff, Martin White
8) Impact of Extended Enterprise Resource Planning in the Context of Cloud Computing on Industries and Organizations
Gholamreza Momenzadeh, Forough Nematolahi
9) Cross Country Comparison: Business Process Management Maturity, Social Business Process Management and Organizational Culture
Dalia Suša Vugec
10) Automation of Web-Portal Construction Processes with SQL Server for the Black Sea Ecosystem Monitoring
Gia Surguladze, Nino Topuria, Ana Gavardashvili, Tsatsa Namchevadze
11) Evaluating the Factors Influencing the Efficiency and Usage of Public Sports Services in a Chinese Province
Zhankun Wang, Timothy Makubuya
12) Comparative Analysis of Geographical Routing Protocol in Wireless Sensor Networks
Rahul Malhotra
13) Metamodel for Artefacts in Service Engineering Analysis and Design
Purnomo Yustianto, Robin Doss
14) The Role of Business Process Management in Driving Digital Transformation: Insurance Company Case Study
Dalia Suša Vugec, Ana-Marija Stjepić, Darija Ivandić Vidović
15) Cloud Enterprise Application Provider Selection Model for the Small and Medium Enterprise: A Pilot Study
Rowland R. Ogunrinde, Yusmadi Y. Jusoh, Noraini Che Pa, Wan Nurhayati W. Rahman, Azizol B. Abdullah

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