The International Research Conference Aims and Objectives
The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation
within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations.
With its high quality, it provides an exceptional value for students, academics and industry researchers.
International Conference on Service Management
aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of
Service Management.
It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations,
trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Service Management.
Call for Contributions
Prospective authors are kindly encouraged to contribute to and help shape the conference through submissions of their research abstracts, papers and e-posters.
Also, high quality research contributions describing original and unpublished results of conceptual, constructive, empirical, experimental, or
theoretical work in all areas of Service Management are cordially invited for presentation at the conference.
The conference solicits contributions of abstracts, papers and e-posters that address themes and topics of the conference, including figures, tables and references of
novel research materials.
Guidelines for Authors
Please ensure your submission meets the conference's strict guidelines for accepting scholarly papers.
Downloadable versions of the check list for
Full-Text Papers and
Abstract Papers.
Please refer to the
Paper Submission Guideline,
Abstract Submission Guideline and
Author Information
before submitting your paper.
Conference Proceedings
All submitted conference papers will be blind peer reviewed by three competent reviewers.
The peer-reviewed conference proceedings are indexed in the Open Science Index,
Google Scholar,
Semantic Scholar,
Zenedo,
BASE,
WorldCAT,
Sherpa/RoMEO,
and other index databases. Impact Factor Indicators.
Special Journal Issues
19. International Conference on Service Management has teamed up with the Special Journal Issue on
Service Management.
A number of selected high-impact full text papers will also be considered for the special journal issues.
All submitted papers will have the opportunity to be considered for this Special Journal Issue.
The paper selection will be carried out during the peer review process as well as at the conference presentation stage.
Submitted papers must not be under consideration by any other journal or publication.
The final decision for paper selection will be made based on peer review reports by the Guest Editors and the Editor-in-Chief jointly.
Selected full-text papers will be published online free of charge.
Conference Sponsor and Exhibitor Opportunities
The Conference offers the opportunity to become a conference sponsor or exhibitor.
To participate as a sponsor or exhibitor, please download and complete the
Conference Sponsorship Request Form.
Selected Papers
-
Blockchain-Based Assignment Management System
Amogh Katti, J. Sai Asritha, D. Nivedh, M. Kalyan Srinivas, B. Somnath Chakravarthi
-
Maximizing the Efficiency of Knowledge Management Systems
Tori R. Dodla, Laura A. Jones
-
Experimental Investigation on the Lithium-ion Battery Thermal Management System Based on U-Shaped Micro Heat Pipe Array in High Temperature Environment
Ruyang Ren, Yaohua Zhao, Yanhua Diao
-
Thermal Analysis of a Transport Refrigeration Power Pack Unit Using a Coupled 1D/3D Simulation Approach
A. Kospach, A. Mladek, M. Waltenberger, F. Schilling
-
Designing for Inclusion within the Learning Management System: Social Justice, Identities, and Online Design for Digital Spaces in Higher Education
Christina Van Wingerden
-
Interoperability Maturity Models for Consideration When Using School Management Systems in South Africa: A Scoping Review
Keneilwe Maremi, Marlien Herselman, Adele Botha
-
The Use of Knowledge Management Systems and ICT Service Desk Management to Minimize the Digital Divide Experienced in the Museum Sector
Ruel A. Welch
-
Reimagining the Learning Management System as a “Third” Space
Christina Van Wingerden
-
Reduction of Energy Consumption Using Smart Home Techniques in the Household Sector
Ahmed Al-Adaileh, Souheil Khaddaj
-
Implementation of the Quality Management System and Development of Organizational Learning: Case of Three Small and Medium-Sized Enterprises in Morocco
Abdelghani Boudiaf
-
Digital Transformation of Payment Systems Using Field Service Management
Hamze Torabian, Mohammad Mehrabioun Mohammadi
-
Intelligent Parking Systems for Quasi-Close Communities
Ayodele Adekunle Faiyetole, Olumide Olawale Jegede
-
Evaluation of Food Safety Management Systems of Food Service Establishments within the Greater Accra Region
Benjamin Osei-Tutu
-
JENOSYS: Application of a Web-Based Online Energy Performance Reporting Tool for Government Buildings in Malaysia
Norhayati Mat Wajid, Abdul Murad Zainal Abidin, Faiz Fadzil, Mohd Yusof Aizad Mukhtar
-
Design of Collaborative Web System: Based on Case Study of PBL Support Systems
Kawai Nobuaki
Digital Program consists of the e-proceedings book which is available online-only
and includes the conference communications (proceedings abstracts and papers).
Registered participants can access the digitally available conference
proceedings ( and certificates ) by visiting their profile pages.
Service strategy and service offerings
Spare parts management
Customer management
IT service management
Supply chain management
Service design
Service economy
Services marketing
Customer Relationship Management
Social Media Marketing
Open-Source Software
E-business Costs
Information security
Enterprise resource planning
Document management systems
Human resources management
Enterprise communication and collaboration: VoIP
Content management system
Web conferencing
Digital work flows
B2B or B2C
Supply chain management
Online/offline marketing
| Abstracts/Full-Text Paper Submission Deadline |
|
January 15, 2025 |
| Notification of Acceptance/Rejection |
|
January 31, 2025 |
| Final Paper (Camera Ready) Submission & Early Bird Registration Deadline |
|
May 06, 2025 |
| Conference Dates |
|
June 12-13, 2025 |
