ICSSME 2024: 18. International Conference on Service Science, Management and Engineering

November 11-12, 2024 in Venice, Italy

DIGITAL

Conference Code: 24ITVE11ICSSME001

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The International Research Conference Aims and Objectives

The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations. With its high quality, it provides an exceptional value for students, academics and industry researchers.

International Conference on Service Science, Management and Engineering aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Service Science, Management and Engineering. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Service Science, Management and Engineering.

Call for Contributions

Prospective authors are kindly encouraged to contribute to and help shape the conference through submissions of their research abstracts, papers and e-posters. Also, high quality research contributions describing original and unpublished results of conceptual, constructive, empirical, experimental, or theoretical work in all areas of Service Science, Management and Engineering are cordially invited for presentation at the conference. The conference solicits contributions of abstracts, papers and e-posters that address themes and topics of the conference, including figures, tables and references of novel research materials.

Guidelines for Authors

Please ensure your submission meets the conference's strict guidelines for accepting scholarly papers. Downloadable versions of the check list for Full-Text Papers and Abstract Papers.

Please refer to the Paper Submission Guideline, Abstract Submission Guideline and Author Information before submitting your paper.

Conference Proceedings

All submitted conference papers will be blind peer reviewed by three competent reviewers. The peer-reviewed conference proceedings are indexed in the Open Science Index, Google Scholar, Semantic Scholar, Zenedo, BASE, WorldCAT, Sherpa/RoMEO, and other index databases. Impact Factor Indicators.

Special Journal Issues

18. International Conference on Service Science, Management and Engineering has teamed up with the Special Journal Issue on Service Science, Management and Engineering. A number of selected high-impact full text papers will also be considered for the special journal issues. All submitted papers will have the opportunity to be considered for this Special Journal Issue. The paper selection will be carried out during the peer review process as well as at the conference presentation stage. Submitted papers must not be under consideration by any other journal or publication. The final decision for paper selection will be made based on peer review reports by the Guest Editors and the Editor-in-Chief jointly. Selected full-text papers will be published online free of charge.

Conference Sponsor and Exhibitor Opportunities

The Conference offers the opportunity to become a conference sponsor or exhibitor. To participate as a sponsor or exhibitor, please download and complete the Conference Sponsorship Request Form.

Application Forms

Selected Papers

A Semantic Registry to Support Brazilian Aeronautical Web Services Operations
Luís Antonio de Almeida Rodriguez, José Maria Parente de Oliveira, Ednelson Oliveira
Learning and Practicing Assessment in a Pre-service Teacher Education Program: Comparative Perspective of UK and Pakistani Universities
Malik Ghulam Behlol, Alison Fox, Faiza Masood, Sabiha Arshad
AI-Based Approaches for Task Offloading, ‎Resource ‎Allocation and Service Placement of ‎IoT Applications: State of the Art
Fatima Z. Cherhabil, Mammar Sedrati, Sonia-Sabrina Bendib‎
A Comprehensive Key Performance Indicators Dashboard for Emergency Medical Services
G. Feletti, D. Tedesco, P. Trucco
Corrosion Mitigation in Gas Facilities Piping through the Use of Fusion Bond Epoxy Coated Pipes and Corrosion Resistant Alloy Girth Welds
Saad Alkhaldi, Fadi Ghammas, Tariq Alghamdi, Stefano Alexandirs
QR Technology to Automate Health Condition Detection Payment System: A Case Study in Schools of the Kingdom of Saudi Arabia
Amjad Alsulami, Farah Albishri, Kholod Alzubidi, Lama Almehemadi, Salma Elhag
Decision Support System for Hospital Selection in Emergency Medical Services: A Discrete Event Simulation Approach
D. Tedesco, G. Feletti, P. Trucco
Comparison of Bayesian and Regression Schemes to Model Public Health Services
Sotirios Raptis
Enhancing Rural Agricultural Value Chains through Electric Mobility Services in Ethiopia
Clemens Pizzinini, Philipp Rosner, David Ziegler, Markus Lienkamp
Microservices-Based Provisioning and Control of Network Services for Heterogeneous Networks
Shameemraj M. Nadaf, Sipra Behera, Hemant K. Rath, Garima Mishra, Raja Mukhopadhyay, Sumanta Patro
Cloud Computing Security for Multi-Cloud Service Providers: Controls and Techniques in our Modern Threat Landscape
Sandesh Achar
Using Statistical Significance and Prediction to Test Long/Short Term Public Services and Patients Cohorts: A Case Study in Scotland
Sotirios Raptis
Identification of Service Quality Determinants in the Hotel Sector: A Conceptual Review
Asem M. Othman
Designing Social Care Policies in the Long Term: A Study Using Regression, Clustering and Backpropagation Neural Nets
Sotirios Raptis
Multi-Criteria Nautical Ports Capacity and Services Planning
N. Perko, N. Kavran, M. Bukljaš, I. Berbić

Digital Program consists of the e-proceedings book which is available online-only and includes the conference communications (proceedings abstracts and papers). Registered participants can access the digitally available conference proceedings ( and certificates ) by visiting their profile pages.

Services Science, Management, Engineering and Computing
Services Science
Service Modeling and Implementation
Service Delivery, Deployment and Maintenance Service
Value Chains and Innovation Lifecycle
Service-Oriented Architecture (SOA) Industry Standards and Solution Stacks
Service-based Grid/Utility/Autonomic Computing
Mobile Service Computing
Services Computing in Mobile Ad-hoc NETworks (MANETs)
Service Level Agreements (SLAs) Negotiation, Automation and Orchestration
Service Security, Privacy and Trust
Quality of Services (QoS) and Cost of Services (CoS)
Ontology and Semantic Web for Services Computing
Services Repository and Registry
Formal Methods for SOA
Service Discovery
Services Engineering Practices and Case Studies

Services-Centric Business Models
Business Service Analysis, Strategy, Design, Development and Deployment
Service-Oriented Business Consulting Methodology and Utilities
Intra- or Inter- Enterprise for Business-to-Business Service Control
Service Revenue Models and Utility Computing, e.g., Fee-for-Transaction and Fee-for-Service
Service Strategic Alliance and Partners
Service Network Economic Structures and Effects
Ontology and Business Service Rules
Trust and Loyalty in Services-Centric Business Models
Cultural, Language, Social and Legal Obstacles in Services-Centric Business Models
Commercialization of Services Computing Technologies
Industry Service Solution Patterns
Service Interaction Patterns
Case Studies in Services-Centric Business Models (e.g., healthcare, financial, aviation, etc)

Business Process Integration and Management
Mathematical Foundation of Business Process Modeling, Integration and Management
Business Process Modeling Methodology and Integration Architecture
Collaborative Business Processes
Extended Business Collaboration (eBC) Architecture and Solutions
Business Process-Based Business Transformation and Transition
Enabling Technologies for Business Process Integration and Management
Performance Management and Analysis for Business Process Integration and Management
Security, Privacy and Trust in Business Process Management
Return On Investment (ROI) of Business Process Integration and Management
Requirements Analysis of Business Process Integration and Management
Enterprise Modeling and Application Integration Services, e.g. Enterprise Service Bus
Monitoring of Services, Process Mining, and Quality of Service
Case Studies in Business Process Integration and Management
SOA Tools, Solutions and Services

SOA Tooling Practices and Examples
Systematic Design Method for SOA Solutions
SOA based Consulting Services and Design Services
SOA Delivery Excellence
Service-Oriented Computing

Abstracts/Full-Text Paper Submission Deadline		May 02, 2024
Notification of Acceptance/Rejection		May 15, 2024
Final Paper (Camera Ready) Submission & Early Bird Registration Deadline		July 12, 2024
Conference Dates		November 11-12, 2024